Why buy from us versus a Chinese company or our competitor?
When you buy from Deluxe CCTV Inc, you are helping support a seventeen year experienced US based business. Here at Deluxe CCTV Inc., we believe that price is an important factor when making any purchase, but we also believe there is a lot more than price when it comes to making a buying decision. Please take a few minutes to read through why we are different from our local and Chinese competitors.
Deluxe CCTV Inc. Offers
US Stock- We fully stock our inventory right here in our US warehouses so you don’t have to wait weeks or even months to receive your products like our Chinese competitors.
Fast Shipping- We take pride in getting you your product fast, that’s why in most cases, we ship your product out the same day we receive the payment. With us, you don’t have to wait days or even weeks for your item to ship.
Free US Lifetime Tech Support- We understand you have questions, that’s why when you make a purchase with us, you will get 100% free US based tech support to help walk you through the setup process or any technical questions you may have about your product.
Lifetime Warranties- On select products, we offer a lifetime warranty. If your product fails, or has a manufacturers defect within the life of your product, you can simply send it back to us for a replacement.
Quality Control- Almost all of our products are fully tested by our technicians before leaving our warehouse to ensure that you receive a working item. So you can rest assure that you will be ready to use your product once it arrives.
Discreet Shipping- At Deluxe CCTV Inc, we take your privacy very seriously, that's why all of our products are packaged in a discreet plain envelope or box without any markings or identification. Our shipping labels read Fulfillment Center, but can be customized to any name you choose.
US Written Manuals- Most if not all of our competitors ship their products with a Chinese manual that is written in broken english making it difficult to understand. At Deluxe CCTV Inc, almost all of our products come with an easy to understand US written manual so you will be sure to have your product up and running in no time.
Our Local / Chinese Competitors Offer
Slow Shipping- When buying from a Chinese company or our competitor, you can wait up to 4 weeks to receive your item since their products are coming from overseas. Let’s face it, when you have a problem and need a product quick, you don’t want to wait, you need your product now.
No Warranties- Chinese companies do not offer warranties with their products, so you have to ask yourself, are the low Chinese prices worth the risk of not receiving a working item?
No Returns- With Chinese companies, there are no returns, and even if there are, you will have to ship the item back to China which can easily end up costing more than the product itself which you will not be reimbursed for.
No Tech Support- Chinese companies do not offer tech support for their items, so if you have an issue with your item, you are out of luck. With our US competitors, most of them run their spy business as a side hobby and work a full time job elsewhere leaving you with no support, limited business hours, and just pure frustration.
No Quality Control- Chinese companies and our competitors do not have quality control nor do they test their products before shipping them. Why is this important? Testing products before they ship is vital because you don’t want to deal with the hassle of sending an item back. You need a product that works out of the box correctly the first time.